We believe in the effectiveness of our products and we believe in treating customers the same way we’d like to be treated. In that spirit we will refund purchases if there's an error with your order or if a product's performance isn’t working for you. Please contact us by e-mail at howdy@whoanelli.com or phone at 319-855-1028 to make arrangements.

Refunds are available one time per household per product. Proof of purchase is required. Shipping costs are not refundable.